After finalizing your reservation on Precision Ski Rent, you will be invited to share your opinion on the merchant site, and once your ski rental is used, you will be invited to provide feedback on your in-store experience. How does it work? Why is it important? Precision Ski Rent offers you the opportunity to express yourself and explains the importance of your opinion here!

 

 

Why give your opinion?

We greatly appreciate your feedback as it helps us to improve our services! Whether it's a review about the Precision Ski Rent website or one of our ski shops, each shared experience is valuable, whether positive or negative.

Based on the sharing of experiences, collecting reviews is essential to guide future vacationers in finding the right shop for their sports practice.

No one knows our products and services better than you. Your feedback provides authentic details that enrich our community. Share your ski rental experience with everyone!

 

 

Merchant Reviews

How can I be sure these reviews are real?

Rest assured, reviews are collected by an independent third party, Avis Garantis, compliant with the AFNOR standard for collecting reviews. This standard ensures that:

Icone Société Avis Garantis
  • Reviews come from customers who have confirmed a rental on our website.
  • No selection is made among customers: everyone receives an email inviting them to review their purchase experience.
  • The reviews collected are not modified or deleted, except those containing inappropriate, abusive, or illegal content, which may be removed.
  • Every review, positive or negative, is made public.

How to give a review?

Only actual customers of Precision Ski Rent are allowed to give reviews on our platforms. After confirming your reservation, you will receive an email invitation within 10 days to evaluate your online ordering experience by providing a rating and comment.

Why don't I see my review online?

Please note that we need time to review all reviews, so don't worry if your review doesn't appear online immediately! Indeed, all reviews are subject to reading and moderation to ensure their compliance with the charter of our website.

Why was my review rejected?

Your review does not meet the publication criteria established on our site. Content that is abusive or incomprehensible cannot be published. For merchant reviews, the in-store ski experience, mentions of competitors, or prices are not accepted. Reviews should only concern your online experience on Precision Ski Rent.

However, you will be informed by email and have the opportunity to submit a new review.

I found other Precision Ski Rent merchant reviews online, can I trust them?

Other organizations (Trustpilot, Pagesjaunes, ...) may aggregate reviews about merchant sites such as Precision Ski Rent.

We monitor and respond to these reviews as soon as we are informed. However, we do not endorse a particular rating or even an overall average indicated by these organizations. We cannot, in fact, verify the existence of the associated ski rental and therefore the reliability of the review.

Our merchant reviews

In-Store Experience Reviews

How can we be sure these reviews are real?

Just like merchant reviews, product reviews are collected by an independent third party, Google Business Pro, in compliance with the AFNOR standard regarding review collection. This standard guarantees that:

  • Reviews come from customers who have actually rented in-store at Precision Ski Rent.
  • No selection is made among customers: everyone receives a card inviting them to leave a review of their experience (while supplies last).
  • The reviews collected are not modified or deleted, except for those containing inappropriate, abusive, or illegal content, which may be removed.
  • Every review, positive or negative, is made public.

How to leave a review?

Only actual customers are allowed to leave reviews on our platforms. At the end of your reservation, the store team will provide you with a business card to rate your experience with a score and a comment. Note that the review posted is associated with the store page, not globally to the Precision Ski Rent brand.

Why can't I see my review online?

Please note that we need time to review all reviews, so don't worry if your review doesn't appear online immediately! Indeed, all reviews are subject to reading and moderation to ensure their compliance with our website's guidelines.

Why was my review rejected?

Your review does not meet the publication criteria established on our site. Abusive or incomprehensible content cannot be published. Please note that a review on the in-store experience should focus on its features and smooth operation. Therefore, reviews about the online experience before the stay will not be considered.

I found other Precision Ski Rent experience reviews online, can I trust them?

Other organizations (Trustpilot, Pagesjaunes, ...) may gather reviews on ski shops such as Precision Ski Rent stores.

We monitor and respond to these reviews as soon as we are informed. However, we do not validate a particular score or even an overall average indicated by these organizations. We cannot, indeed, verify the existence of the associated ski rental and therefore the reliability of the review.

 

 

I have a question!

Do not hesitate to ask us your questions, whether they are personal or concern a product, and we will respond as soon as possible.

We recommend contacting our Customer Service for these questions, as it offers several advantages:

  • You will be connected with the person best qualified to answer your question.
  • You save time.
  • You will receive a response tailored to your request.

You can contact our Customer Service directly via our contact form online.